14-Day Free Returns & Resizing
Your trust is our highest priority. If you wish to resize a ring, exchange a diamond cut, or return an item, our fully insured return process is designed to be effortless.
14-Day Free Returns
If you are not completely satisfied with your purchase, you can return it within 14 days of delivery. Items must be in their original unworn condition with all certificates, packaging, and security tags intact.
Complimentary Secure Pick-Up
We coordinate and cover the cost of a specialized insured courier pick-up from your registered address. You do not need to visit any drop-off point — we come to you.
Gemologist-Led Quality Inspection
All returned items undergo a thorough authentication inspection at our central gemology lab — verifying metal weight, diamond certificate matching (GIA/IGI), and overall condition — before any refund is processed.
Full Refund via Original Payment Method
Once the return passes quality inspection, the full invoice amount is refunded to your original payment card or bank account within 5–7 business days via our automated Cashfree refund system.
Return Process Steps
Here is how we coordinate and verify your package returns.
Submit Return Request
Fill out the form below or contact care@jewelmanas.com within 14 days of delivery.
Safe Packaging Prep
Secure the jewelry in its original box along with the lab certificates (GIA/IGI) and invoice.
Transit Pick-up
Our insured bullion couriers will pick up the package from your doorstep at zero cost.
Quality Assurance Inspection
Our lab gemologists verify the gold hallmark and diamond carat tags inside 48 hours.
100% Refund Released
The full invoice value is returned to your original payment card or bank account.
Contact Customer Support
Our luxury support specialists are available Monday to Saturday to clarify resizing metrics, transit schedules, and exchange options.