HomeShipping Policy
Delivery Information

Secure Delivery &
Insured Shipping

Every shipment from Jewel Manas is fully insured against theft, loss, and damage during transit. We partner with leading secure logistics providers to deliver luxury items directly to your doorstep.

100% Insured Shipping

Every shipment from Jewel Manas is fully insured against transit damage, theft, or loss. Your jewellery is covered from our workshop to your hands — at absolutely no additional cost to you.

Free Express Delivery Pan-India

Complimentary express shipping on all orders delivered across India, with no minimum purchase requirement. Standard orders are dispatched within 7–10 business days; custom orders within 15–20 working days.

Discreet, Unbranded Packaging

For your security, every order is delivered in a plain, unmarked outer box. No external branding hints at the high-value contents inside — safe from prying eyes during transit.

Signature & ID Verification Required

An adult signature (18+) and government-issued photo ID verification are mandatory for delivery. This guarantees the package is handed only to the intended recipient, with zero exceptions.

1. Dispatch Lead Times

Standard stock items typically dispatch from our central verification warehouse within 3-5 business days. Bespoke customized ornaments (including custom ring resizing or diamond-clarity settings) require individual casting and handcrafting by our artisans, which takes 10-15 business days. Dispatch schedules are updated live on your order status dashboard.

2. Hand-to-Hand Signature Delivery

For security reasons, all Jewel Manas packages require a signature from an adult (18+) and verification of government-issued photo ID by the secure delivery agent. Courier personnel are strictly instructed not to leave boxes in drop boxes, mailbox centers, or with third-party residential front-desk staff unless authorized by you in writing.

3. Discretionary Secure Boxes

Your jewelry is packaged inside our signature luxury velvet box, wrapped inside an unbranded outer box for safety. The outer box does not bear any brand logos, diamond certificate decals, or high-value terminology, ensuring discretion throughout transit.

Need Shipping Assistance?

Our logistics support specialists can help verify delivery zones, custom duties for special zones, or schedule signature updates.